Terms of Service

This website is operated by MILA ON MOON. Throughout the website, the terms “we,” “us,” and “our” refer to MILA ON MOON.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not access or use our website.

1. Eligibility

By using this website, you confirm that:

You are at least the age of majority in your country, state, or region of residence; or
You have received permission from a parent or legal guardian to use this website

2. Use of the Website

You agree to use this website only for lawful purposes and not for any unauthorized, illegal, fraudulent, or prohibited activities.

3. Account Responsibility

If you create an account through our website, you agree to:

Provide accurate, current, and complete information
Keep your account information and login credentials confidential
Accept responsibility for all activities carried out through your account

We reserve the right to suspend, restrict, or terminate accounts that we reasonably suspect are being used for fraudulent activity, misuse, or violations of these Terms.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate.

However, please note that:

Product colors may appear differently depending on your device or screen settings
Product descriptions, specifications, and other details may be updated without prior notice
Product availability is not guaranteed
Minor variations may occur between product images and the actual item received

We reserve the right to modify, update, suspend, or discontinue any product at any time without prior notice.

5. Orders and Payment

All orders are subject to acceptance, product availability, payment verification, and fraud screening.

We reserve the right to:

Cancel, decline, or refuse any order at our discretion
Limit or restrict the quantity of products purchased
Restrict orders placed by the same customer, account, payment method, billing address, or shipping address
Correct errors in product descriptions, pricing, promotions, or availability
Cancel an order affected by an incorrect price or product information

By placing an order, you authorize us to charge your selected payment method for the total amount shown at checkout.

6. Shipping

Shipping and delivery timeframes are estimates only and are not guaranteed.

Delivery may be delayed due to factors beyond our reasonable control, including:

Shipping carrier delays
Customs inspections or customs clearance
Weather conditions
High shipping volume
Incorrect, incomplete, or undeliverable shipping information
Other external or unexpected circumstances

MILA ON MOON is not responsible for delays caused by these external factors.

Additional shipping terms are provided in our Shipping Policy.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

In general:

Return requests must be submitted within the timeframe stated in our policy
Returned products must meet all applicable return conditions
Certain products may not be eligible for return, exchange, or refund
Returns sent without prior approval may not be accepted

Please review our Return and Refund Policy before submitting a return request.

8. Order Cancellation

Orders may only be canceled before they have been processed or shipped.

Once an order has been dispatched, it cannot be canceled. After delivery, you may request a return in accordance with our Return and Refund Policy.

We cannot guarantee that a cancellation request will be approved after an order has been submitted.

9. Intellectual Property

All content available on this website, including but not limited to:

Brand names
Logos
Product images
Photographs
Graphics
Text
Videos
Website designs
Page layouts
Icons and other materials

is owned by, licensed to, or lawfully used by MILA ON MOON and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, display, sell, or commercially exploit any website content without prior written authorization.

Unauthorized use is strictly prohibited.

10. Prohibited Conduct

You agree not to:

Violate any applicable law or regulation
Provide false, inaccurate, misleading, or fraudulent information
Use the website for illegal or unauthorized purposes
Interfere with the security or operation of the website
Attempt to gain unauthorized access to accounts, systems, or networks
Upload or transmit malware, viruses, harmful code, or other destructive materials
Collect or misuse another person’s personal information
Copy, scrape, reproduce, or exploit website content without permission
Engage in fraudulent payment activity, chargeback abuse, or misuse of our policies

A violation of these Terms may result in the suspension or termination of your access to our website and services.

11. Disclaimer

To the fullest extent permitted by applicable law, our products, website, and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

The website will always be available, secure, or free from errors
Product descriptions or other content will always be complete or error-free
The Services will meet every customer’s individual expectations
Website interruptions or technical problems will be corrected immediately

Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.

12. Limitation of Liability

To the fullest extent permitted by applicable law, MILA ON MOON will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website, products, or services.

This may include, without limitation:

Loss of profits
Loss of revenue
Loss of data
Loss of business opportunities
Replacement costs
Other similar losses

Where liability cannot legally be excluded, our total liability will not exceed the amount you paid for the specific product or order giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless MILA ON MOON, including its owners, employees, service providers, partners, and affiliates, from claims, losses, damages, liabilities, or expenses arising from:

Your violation of these Terms
Your misuse of our website, products, or services
Your violation of applicable laws or regulations
Your infringement of another person’s rights

14. Changes to These Terms

We reserve the right to update, revise, or replace these Terms at any time.

Any updates will be posted on this website. Your continued use of the website after changes are published constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically.

15. Governing Law

These Terms are governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict-of-law principles.