Privacy policy

Last updated: July 9, 2026

MILA ON MOON operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).MILA ON MOON is powered by Shopify, which enables us to provide the Services to you.This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete another transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card numbers, debit card numbers, financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including products you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as information about your previous transactions.

  • Communications with us, including information you provide when contacting our customer support team or otherwise communicating with us.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information about how and when you interact with, access, or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with personal information.

  • Automatically through the Services, including from your device when you use our products or services, visit our website, or interact with cookies and similar technologies.

  • From service providers that we engage to provide technology or other services and that collect or process personal information on our behalf.

  • From business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Tailoring, and Improving the Services

We use your personal information to provide the Services, including to:

  • Perform our contract with you.

  • Process payments.

  • Fulfill and deliver orders.

  • Remember your preferences and products you may be interested in.

  • Send notifications related to your account or orders.

  • Process purchases, returns, exchanges, cancellations, and other transactions.

  • Create, maintain, and manage your account.

  • Arrange shipping and delivery.

  • Facilitate returns and exchanges.

  • Enable you to submit product reviews.

  • Provide a customized shopping experience, including recommending products related to your interests or previous purchases.

  • Tailor, operate, and improve the Services.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including to:

  • Send marketing, advertising, or promotional communications by email, text message, or postal mail.

  • Display online advertisements for products or services through the Services or other websites.

  • Personalize advertisements based on products you have viewed, purchased, or added to your cart, as well as your other activity on the Services.

Security and Fraud Prevention

We use your personal information to:

  • Authenticate and protect your account.

  • Provide a secure payment and shopping experience.

  • Detect, investigate, prevent, or take action regarding suspected fraudulent, illegal, unsafe, or malicious activity.

  • Protect public safety.

  • Secure our Services, systems, customers, and business.

If you choose to create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone.

Communicating with You

We use your personal information to:

  • Provide customer support.

  • Respond to your questions, concerns, and requests.

  • Provide effective services.

  • Maintain our business relationship with you.

Legal Reasons

We may use your personal information to:

  • Comply with applicable laws and regulations.

  • Respond to valid legal processes, including requests from law enforcement agencies, courts, or government authorities.

  • Investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings.

  • Enforce our Terms of Service, policies, and agreements.

  • Investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and in accordance with this Privacy Policy.

These circumstances may include:

  • Sharing information with Shopify, vendors, and other third parties that perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.

  • Sharing information with business and marketing partners that provide advertising or marketing services.

For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites.

Our business and marketing partners may use your information in accordance with their own privacy notices.

Depending on where you live, you may have the right to direct us not to share your information for targeted advertising or marketing based on your online activity across different merchants and websites. You may exercise your applicable opt-out rights through the privacy options available on our website.

We may also disclose personal information:

  • When you direct us, request us, or otherwise consent to the disclosure of certain information to third parties, such as when arranging shipment or using social media widgets or login integrations.

  • With our affiliates or other companies within our corporate group.

  • In connection with a business transaction, such as a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar transaction.

  • To comply with applicable legal obligations, including subpoenas, search warrants, court orders, and similar requests.

  • To enforce applicable Terms of Service, policies, or agreements.

  • To protect or defend the Services, our rights, our customers, or the rights of other individuals.

Relationship with Shopify

The Services are hosted by Shopify.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third parties that may be located in countries outside the country where you live.

This information is used to provide, operate, secure, personalize, and improve the Services.

To help protect, grow, and improve our business, we may use certain Shopify-enhanced features that incorporate information obtained from your interactions with our store, other merchants, and Shopify.

To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify may be responsible for processing your personal information, including responding to requests to exercise your rights regarding Shopify’s use of your personal information.

To learn more about how Shopify uses personal information and the rights that may be available to you, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by us, you should review that website’s privacy policy, security practices, terms, and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information you provide in public or semi-public areas, including information shared through third-party social networking platforms, may be visible to other users of the Services or users of those third-party platforms.

Our inclusion of a third-party link does not necessarily indicate that we endorse the content, products, services, owners, or operators of that platform, except where expressly stated.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or legal guardian of a child who has provided personal information to us, you may contact us using the contact information below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or completely impenetrable, and we cannot guarantee absolute or perfect security.

Information transmitted to us may not be secure while in transit. We recommend that you do not use unsecured communication channels to send sensitive or confidential information.

The length of time we retain personal information depends on several factors, including whether we need the information to:

  • Maintain or manage your account.

  • Provide the Services.

  • Complete transactions.

  • Comply with legal obligations.

  • Resolve disputes.

  • Prevent fraud.

  • Enforce applicable contracts, terms, or policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute, may apply only in certain circumstances, and may be declined where permitted by applicable law.

Right to Access or Know

You may have the right to request access to the personal information we hold about you.

Right to Delete

You may have the right to request that we delete personal information we maintain about you.

Right to Correct

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to Data Portability

You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances and subject to applicable exceptions, request that we transfer it to a third party.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of:

  • The sale of your personal information.

  • The sharing of your personal information.

  • The processing of personal information for targeted advertising, as defined under applicable privacy laws.

You may exercise these rights through the privacy options available on our website.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we may automatically treat the signal as a request to opt out for the browser and device used to visit the website, depending on where you live.

If Shopify is able to associate the device sending the signal with a Shopify account, the opt-out request may also be applied to that account.

Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent by your browser or device.

Managing Communication Preferences

We may send promotional emails to you.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in those emails.

Even after unsubscribing from promotional communications, we may continue to send non-promotional communications, including messages about:

  • Your account.

  • Your orders.

  • Payment or security issues.

  • Shipping and delivery.

  • Returns or refunds.

  • Other transactions you have completed.

You may exercise applicable privacy rights through the options provided on the Services or by contacting us using the contact information below.

To learn more about how Shopify uses personal information and the rights available regarding information processed by Shopify, please review Shopify’s privacy resources.

We will not discriminate against you for exercising any applicable privacy rights.

We may need to verify your identity before processing your request, as permitted or required by applicable law.

You may also be permitted to appoint an authorized agent to submit a request on your behalf.

Before accepting a request from an authorized agent, we may require the agent to provide proof that you authorized them to act on your behalf. We may also require you to verify your identity directly with us.

We will respond to valid requests within the timeframe required by applicable law.

Complaints

If you have a complaint regarding how we collect, use, disclose, or process your personal information, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision regarding a privacy request or submit a complaint to your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country where you live.

If we transfer personal information outside the European Economic Area or the United Kingdom, we may rely on recognized transfer mechanisms, including:

  • The European Commission’s Standard Contractual Clauses.

  • Equivalent contracts or transfer mechanisms issued or approved by the appropriate United Kingdom authority.

  • Transfers to countries that have been officially recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to:

  • Our privacy practices.

  • The Services.

  • Our business operations.

  • Legal or regulatory requirements.

  • Other operational reasons.

When we make changes, we will post the revised Privacy Policy on this website, update the “Last updated” date, and provide any additional notice required by applicable law.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any privacy rights available to you, please contact us:

MILA ON MOON

📧 Email: contact@milaonmoon.com
📞 Phone: +1 312-823-0994

📍 Address:2221 Muldoon Rd #665,Anchorage, AK,99504,United States